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Collaborate on helpdesk tickets in Outlook. Create tickets from e-mail or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or GAL. Open tickets are stored in Outlook and in an Access.

For Contractors and Tradesmen, Schedule Repairs and Service Create up to 30 Work Assignments. Create Customer records. Schedule Requests for Service, Vacations, etc Track Service Completions delete and Reschedule Service events

Client Keeper - is the best CRM-soluation for small companies such as travel companies, shops, lawyer's offices and so on. Client Keeper will help you understand the preferences of each your client and increase your profits from customer contact.

MapIT Designer enables organisations/individuals to build an online self-help system, fault analysis system, online surveys et al.

Billing and inventory management software permit you to create invoices, quotes, purchase orders and other billing-related documents at professional level. Tool allows created invoices can be printed, emailed or faxed to the customer.

If you are looking for professional CRM (Customer/Contact Relation Management) & e-Commerce Software that you can also use to generate your invoices, then make sure to check this product out

SEO SpyGlass Enterprise is a powerful search engine optimization product for webmasters and SEO pros. Analyzes a site for numbers of factors and generates highly customizable customer reports that can be saved, e-mailed or uploaded to a website.

Superior Search Home Edition not only helps users to find information according to individual customer demands. NeuroPower is the first to combine a powerful desktop search with Web 2.0 functionality. Browse, search, chat – have fun.

800 Number toolbar for Firefox. Toll free phone numbers are used in virtually all businesses and helps them expand into new customer markets.