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Customer Relationship Management Solution , Email Tracking / Incident Management, Staff logins with role based security, Timesheet management and reporting , Any languages and double-byte character sets , Comprehensive issue tracking systems.

SkyFex Remote Assistant is a free service that allows seeing what is happening on the remote computer desktop in real time.

Email Abuse Analysis Solution for ISPs. Identifies the originating source of email abuse complaints extremely quickly, and allows you to immediately contact the originating customer and take appropriate action.

RKB is a helpdesk tool that allows you to record solutions to problems and search for those solutions in the future. When a customer calls in with a problem, you can quickly search the database and locate the solution.

Terrasoft Call Center provides tools for registration and analyzing of incoming and outgoing calls, redirecting incoming calls to selected Terrasoft CRM users, process calls from different contacts according to the established rules.

Terrasoft CRM is developed for small and mid-size business. It provides ultimate tools for sales, marketing and service. Besides, it provides functionality for time, project and documents management and can be integrated with financial software.

ONTIVA FUSION is a fully integrated communication solution that facilitates real-time sales, customer support and marketing strategy through the Internet.

Help Desk for IIS is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as an ISAPI extension for Microsoft Internet Information Services.

Terrasoft CRM is developed for small and mid-size business. It provides ultimate tools for sales, marketing and service. Besides, it provides functionality for time, project and documents management and can be integrated with financial software.