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Service Desk Lite is free service management software.It is a simple windows based app that enables you to manage customer complaints at various stages right from initiation, assignment to closure.No registration download, install & get started.

Commit CRM - Complete Software Solution for IT/Computer Services Companies. Commit is an affordable CRM, Service, Dispatching, Contracts and Billing software solution designed specifically for computer services providers

Do you want to support online customers in real time? Web based live customer help software allows multilingual chat conversation between online website visitors and website customer support executive and solve customer’s queries in real time.

Absolute live support software provides online assistance and chat conversation between customer support executives and customers in real time. Utility offers one to one chat and increase sales, customer satisfaction as well as reduce service cost.

Multi-User chat software provides real time communication among multiple website customers and company representative to solve their sales, business, profit and other application related queries. Web chat program is easy to use and cost effective.

TechAid ASP is an Active Server Page program that easily tracks all of the time spent on projects, work orders, trouble calls, or any other task. It can be accessed from any Javascript enabled web browser.

As a web host, you are expected to provide a 100% service uptime. Any server downtime may result in customer frustration. Testingpoint monitors your services and provides email and SMS alerts in case of service failure.

Calculate the optimum number of customer service points (staff) to minimize costs for your business. Identify the impact of changes in service staff, the number of customers waiting, their average waiting time, and service point (staff) utilization.

Calculate the optimum number of customer service points (staff) to minimize costs for your business. Identify the impact of changes in service staff, the number of customers waiting, their average waiting time, and service point (staff) utilization.