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This e-book explains you about the challenges in improving performance in a help desk call center. It also explains you about the key metrics that can help you optimize the performance of help desk. Detailed explanation of the metrics and how to trac

Akeni Help Desk Assistant can be used with Akeni Enterprise Instant Messaging IM. Help Desk Assistant is a feature rich live help system that allows visitors to your site to chat with sales and support staff in real time.

MagicHelp is multi-user help author tool, it is the fastest, easiest way to create professional Help systems and documentation. export format:CHM, MsHelp2.x, Word, WebHelp, JavaHelp, OracleHelp, EclipseHelp... import format:COM TypeLib, FileSystem

Sinergia is an open source, web based, help desk solution, developed in C# using version 3 of the .NET framework. Among the supported features are: Case Management, Case Type customization. Reports. Query case history. Users management.

Help desk software solutions from sitehelpdesk.com. Designed for any Internal support services, IT service Management or Customer support over the web.

Business Help Software Strategy Framework Model, Strategic Management, MBA models and frameworks, business

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Beautiful Help Me Stop Smoking isn't aversion therapy or hypnotism or 'Neuro-Linguistic Programming'.