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GDS 2000 PRO is incontestably the software you need to manage your service calls. It allows you to follow efficiently your service calls and keep the history of all the problems and solutions encountered.

The Password Recovery Console is a web-based application that enables the delegation of password recovery privileges.

Addin integrated in MS Outlook email toolbar that significantly simplifies the process of sending numerous or repetitive email. Canned text, templates, Emoticons, attachments to make your professional personalized email response in just few clicks.

MGCS version 2005 includes an easy to use desktop application, with a redesigned web interface and new Pocket PC applet. All three components can work together and are included in the license price. Ideal for a single user or small support staff.

The leader in Flash content creation is now free to use when publishing to a FREE ViewletCentral discovery account. ViewletBuilder makes it possible for anyone to create compelling, animated Flash tutorials, online courses and demos with ease.

The best and easiest tool to convert PowerPoint to the web. ViewletCam is an easy-to-use tool that enables you to record, edit, enhance and publish full-motion videos from your PC, and convert it to Flash or Video output for playback on the web.

Do You Provide Customer Support 24/7? Reduce support time and provide answers to your customers questions quickly, with the most time-saving knowledge base anywhere!

SupportWindow Console accepts incoming connections from SupportWindow Hosts and SupportWindow Services to allow complete remote desktop control, file sharing and Chat. Optional registration of Presentation Mode allows host to view Console Desktop.

TechAid ASP is an Active Server Page program that easily tracks all of the time spent on projects, work orders, trouble calls, or any other task. It can be accessed from any Javascript enabled web browser.