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Help Desk Software (from $4995, 45 day MBG) HelpSTAR supports ITIL processes for best-practice service management, including: · Problem Management and Incident Management · Change Management · Knowledge Management

EST Help Author Pro creates the most popular help formats from a single source It supports the following output formats: Ansi Text Manual, Unicode Text Manual, RTF Manual, HTML Manual, HTML Web Help, Windows Help, CHM Help, Electronic Book (EXE)

VB HTML Help generator creates context sensitive HTML Help integrated with your Visual Basic applications in seconds. Features HTML page and image generation, table of contents, index and search, images with hotspots.

Help Authority is the only program that lets you create online help files from any point in your program. It helps you write multiple help topics, assign them to different areas, and link to them from anywhere, down to the smallest grid and column

Delphi Component Help Builder is a powerful tool that quickly and easily creates help files for Delphi components.

The Help Desk Toolkit offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies.

HTML Help Generator for VS.NET creates context sensitive HTML Help for your applications in seconds. Features HTML page and image generation, table of contents, index and search, images with hotspots and export to Word

Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, custom and required user fields, knowledgebase, scrolling message bar, query, reports, product/contract tracking, etc

HTML Help Generator for VS.NET creates context sensitive HTML Help for your applications in seconds. Features HTML page and image generation, table of contents, index and search, images with hotspots and export to Word