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TaskPool is an advanced, powerful and feature rich Task Management system, for communication with customers (Help desk), with partners (outsourcing), and bug tracking (development)

Full-featured help authoring tool, easy and powerful, producing HTML help files, CHM, PDF, Word, iPhone, ePub, Kindle and QtHelp documentation from a single source. Write help topics in the built-in word processor, hit the Generate button: it's done!

Happier customers are the result of faster ticket resolution and timely responses. ProProfs Customer Support Software helps agents track user requests to resolve customer-care-related issues effectively.

Hotspot Builder is a powerful tool that lets you create and edit graphics files with included hotspots. These are predefined regions that can operate as hotlinks to help topics, as pop-up links, or even as special macros. Download a trial copy now!

ECTI is a software to create demonstrations, simulations, help, support, learning... Taking screenshots, capturing mouse movements, images, animations, 3D contents to create movies that can be played from a CDRom/DVDRom and from the Internet.

Not only a puzzle creator and solver, but a great tutor to help you quickly master sudoku skills. It can automatically generate five different levels of puzzles and supports a powerful hint system with two sets of techniques to help you when needed.

Program to extract or find email addresses from an Outlook Express folder or dbx file, using filter settings. Eg a good help to identify returning, invalid email addresses. This program can also be a good tool to help recover email addresses.

HelpWriter is an help file editor.You can easy create help files and content files.

A versatile, cost effective solution for the production of manuals and "how to" instructions for any computer based task by technical support engineers, system administrators, IT help desk staff, software trainers or anyone who manages software.