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AccessAble Help Desk Professional Edition 2.59 durch Dennis Baggott and Sons
2006-08-02
An affordable, network ready, desktop and browser based program that let's you quickly record and update support requests as well as computer, software and peripheral inventory information. Wide range or reporting and analysis tools included.
Help Desk Authority (formerly BridgeTrak) 8.1 Build 221 durch ScriptLogic Corporation
2009-11-29
Comprehensive trouble ticket tracking software for IT and/or customer support desks. User friendly interface, customizable screens and fields, knowledgebase, reporting, robust query, and modules for Asset Management, issue escalation, web self service
SysAid Help Desk and Inventory 3.0.4 durch Ilient Help Desk Software
2005-10-26
SysAid scans your network, providing information (such as
hardware/software) about your assets, and allowing remote control. It
also provides help desk, reports, and more.
TechAid ASP 2.1 durch TechAid Software
2005-10-27
TechAid ASP is an Active Server Page program that easily tracks all of the time spent on projects, work orders, trouble calls, or any other task. It can be accessed from any Javascript enabled web browser.
Abracadabra Instant Manual 2.156 durch Abracadabra Solutions
2005-10-26
A versatile, cost effective solution for the production of manuals and "how to" instructions for any computer based task by technical support engineers, system administrators, IT help desk staff, software trainers or anyone who manages software.
Help Desk Outsourcing Metrics 1.1 durch Help Desk Outsourcing
2008-08-10
This e-book explains you about the challenges in improving performance in a help desk call center. It also explains you about the key metrics that can help you optimize the performance of help desk. Detailed explanation of the metrics and how to trac
Support Chat 5.0.1.5 durch pddchat.com
2022-03-10
Technically strong live support chat application is widely used in different field to solve their problem including healthcare/financial/travel industry, online education/stores and many other organizations. Support chat makes communication easy.
Online Support 5.0.1.5 durch pddchat.com
2022-03-05
Comprehensive online support software designed with the objective of enabling reliable and real time helps for web-based monitoring and chatting between customer executives and visitor by providing online and offline text messaging interface.
Help Desk Software - Service Log for Access 3.1 durch Merging Technologies
2005-10-26
Service Log is a multi-user workshop help desk solution, that is affordable, simple to install, and easy to use. Fast, easy help desk call logging, easy help desk call tracking, with the full history of all actions taken.