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Easy to use and low cost tool for network, applications and services monitoring, fault identification, notification and reporting as well as service level agreement monitoring and reporting.

The ITSM Excellerator provides tactical tools and deliverables to help accelerate ITIL based service support & delivery assessments, measurement activities and improvement initiatives.

The comprehensive ITSM Toolkit provides a baseline set of proven, tactical deliverables for IT professionals; these ITIL based tools include essential support materials, templates and guidance to fine tune any ITIL focused organization.

ManageEngine SupportCenter Plus is a complete web-based Customer Service & Support Software offering Trouble Ticketing, Account & Contact Management, SLA Management & Knowledge base in one low-cost, easy-to-use package for superior Customer Support.

ServersCheck is a software application for round-the-clock monitoring, reporting and alerting on the availability of systems. It includes real-time HTML reports, graphs and Service Level details. ServersCheck can be administrated through a browser.

StableNet Express comprehensively monitors your entire business critical network, system and application environments and helps you understand the health of your network devices and services.

The ProcessWorx CMDB provides a foundation for IT organizations to improve their core operational processes by establishing a standard, centralized information repository.

Heroix introduces its Longitude Hyper-V application to monitor Microsoft Hyper-V hypervisor. Longitude helps keep IT budgets in check by helping to locate and reduce virtual sprawl, over provisioning, and excess use of resources.

New Heroix Longitude features improve monitoring, problem resolution. New group features, improved flexibility and control, customized report schedules and improved dashboards provide resource visibility at both enterprise and resource levels.