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ManageEngine SupportCenter Plus is a complete web-based Customer Service & Support Software offering Trouble Ticketing, Account & Contact Management, SLA Management & Knowledge base in one low-cost, easy-to-use package for superior Customer Support.

MGCS version 2006 includes an easy to use desktop application, with a redesigned web interface and new Pocket PC applet. All three components can work together and are included in the license price. Ideal for a single user or small support staff.

The Job Log is used by small businesses to record and track support calls to the customer service department's help desk.

Live assistance chat software is developed in ASP and provides full support with Ajax technology. Multi operator instant messaging tool offers fast and dedicated connections between support executives and online visitors or customers to solve queries

Do you want to support online customers in real time? Web based live customer help software allows multilingual chat conversation between online website visitors and website customer support executive and solve customer’s queries in real time.

Single operator ASP chat script software provides live interaction between online customers and support executive through one-to-one live chat conversation. Client chat software reduces service and support costs and increases customer satisfaction.

Multioperator live chat utility is designed for customers to get real time live assistance with several technical support agents of any organization. Tool is able to save all chat sessions and receive offline messages when operator is not available.

Web based Help Desk and Customer Support Software that combines full featured help desk functions with live help, knowledgebase, forum, newsletters and download modules in one collaborative package intended to use in B2B or B2C environments.

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